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Living here / Services

Life admin,
made human.

Find the right service, understand local support and see what has changed—without needing to know which department name to search for.

01Find a service↓02See programmes↓03Useful contacts→04Online services explained→

Start with your need

What can we
help with?

Read the essential information here first. Only formal transactions, forms and legal records move into the secure municipal system.

13 services and guides

Most used

Online municipal servicesRequests, processes and citizen access→One-Stop Service DeskWeekdays 09:00–13:00 and 14:00–16:00→Water & sanitationSupply information and municipal contacts→Planning & PDMPlanning rules, maps and WebSIG→

Families

School transportMunicipal education information→School social supportEducation access and family support→Local public transportBuses, SIT Flexi and Coimbra connections→Municipal poolOpening hours and activities→Library & auditoriumCulture, reading and local programming→

Community support

CLDS 5G — Penela + PróximaEmployment, inclusion and community support→Social Action OfficeLocal guidance and support→Volunteer bankGive time or find community support→Municipal contactsAll departments and useful numbers→

Programmes now

Support that
meets real life.

COMMUNITY / ACTIVE

CLDS 5G
Penela + Próxima

Employment and training, active ageing, community capacity and support for people facing vulnerability.

See contacts and details →COMMUNITY / OPEN

Volunteer
in Penela

Connect your time and skills with organised local needs through Penela’s volunteer bank.

See how to take part →SPORT / WEEKLY

Municipal pool
& active life

Current public opening hours, facilities and local sport information in one clear place.

Check hours here →
Latest useful updatesRefreshed from the municipality
Connecting to Penela’s public updates•••

Still not sure?

Talk to a person.

Municipal services+351 239 560 120Weekdays, 09:00–17:00
The One-Stop Service Desk has separate hours
Social support+351 239 561 180Unidade de Desenvolvimento Social